Diana Gibbs spent ten years honing dialoguing skills for business based on her studies of NLP, personal mastery and clean language . . . On a visit to HRD one year Diana spotted a company, Pearlcatchers, taking a refreshingly down to earth approach to management . . . Pick up the rhythm is a metaphor for KDP’s services. Designed to encourage clients to think creatively about pace of work, behaviour patterns . . . Ever had a mad idea on Sunday morning, sketched on the back of an envelope? That’s how KDPXchange started, although the seeds were sown much earlier . . . Wordplay, symbols, metaphors and images are vital elements in our communication toolkit. Language is valuable, yet sometimes words get in the way . . .