Diana Gibbs spent ten years honing dialoguing skills for business based on her studies of NLP, personal mastery and clean language . . .
On a visit to HRD one year Diana spotted a company, Pearlcatchers, taking a refreshingly down to earth approach to management . . .
Pick up the rhythm is a metaphor for KDP’s services. Designed to encourage clients to think creatively about pace of work, behaviour patterns . . .
Ever had a mad idea on Sunday morning, sketched on the back of an envelope? That’s how KDPXchange started, although the seeds were sown much earlier . . .
Wordplay, symbols, metaphors and images are vital elements in our communication toolkit. Language is valuable, yet sometimes words get in the way . . .
What others say . . .
Leadership
“Thank you for helping me to unscramble what felt like a million knots.”
Public Sector Senior Manager
“Diana has a style that will give you such value for money. Line managers are not necessarily skilled with people. She listened, she offered much more – she cared.”
HR Director
Diana says: I have been involved in leadership since my early days as a manager, and helped many clients grapple with this topic from senior executives considering their personal style to junior managers acquiring the theory and basic skills.
Performance
“Diana is perceived as a senior professional with strong HR knowledge and business acumen. Members of my team often ask to work with her to learn from her skills, manner and approach.”
Corporate Telecoms HR manager
Diana says: I have been a competency-based recruitment interviewer for large telecoms organisations, introduced appraisal systems in niche IT companies, provided redundancy counselling in the oil industry and taught supervision skills to many a line manager.
Business Growth
“Diana always holds her customers’ interests at heart and nothing is too much trouble. When she assisted me with the initial demanding setting-up arrangements for a website and marketing materials, her guidance on style, costs and business modelling proved invaluable. Diana is knowledgeable, skilful in networking and generous in sharing her considerable experience to facilitate the requirements of her customers.”
Professional development coach and entrepreneur
Diana says: As well as managing a company from start up to fifteen years of profitable turnover, I have done business development for SME and membership organisations and mentored other consultants on business issues such as marketing and strategy.
Training
“Diana, who was running the assertiveness course I was on, is so impressive. The way she dealt with a difficult, rather threatening subject in such a short space of time, in a way that made us feel that we had discovered something, was terrific. Mainly by demonstrating in her personal and teaching style how simple and powerful these techniques could be.”
Press Officer, Charity sector
Diana says: I design courses tailored to specific clients, and as an associate regularly train public courses on a wide range of topics including: management development, supervision skills, assertiveness, presentation skills, project management, customer service and business finance for charity managers.
Change Management
“The work led to an awful lot of progress. There were so many barriers in place on communications issues; it made me question many things.”
Senior Partner, Accountancy Practice
Diana says: Change comes in many guises but has been present in almost all my major projects – from working with senior management teams to lead a period of growth or restructuring to supporting individuals learning to change the way they manage.